Frequently Asked Questions
Can I return the items if I don't like them?
guarantee: We totally guarantee the full purchase price of
cappuccino for 60 days , plus we will take care of any
expense. This is our 100% "performance guarantee" makes your
purchase completely Risk Free. See exceptions for taste on case orders
Is the Caffe D'Vita still 99% Caffeine Free?
Yes. The marketing experts decided to push the fact that it is
Gluten Free and removed the 99% Caffeine Free area on the can. The
Caffe D'Vita line of instant cappuccino has not changed. The
formula is still the same. Only the label has changed.
This is because, recently, Dr. Oz had a show on how important it is
to eat a gluten free diet. There are many people who suffer from
Celiac disease and marketing feels that it is necessary to let customers
know that these products fall into that category.
If you started buying our product because it had such a low caffeine
content, you will be happy to know, nothing has changed.
Yes. When you order $500 or more, you receive a 15% discount. The
shopping cart will automatically take your discount off. The subtotal must
be $500.00 in order to receive any discount.
What is Partially Hydrogenated Coconut Oil (PHCO)?
This ingredient is a component of the non-dairy creamer that is used in our
products. The product contains less than 1/10th of 1% of PHCO. It
has been independently tested to contain ZERO trans fatty acids. PHCO is
considered the "premium" oil to be used in food applications. Other oils
that will dissolve in both a hot and cold application contain trans fatty acids
and are considered a lower quality ingredient.
What if I am Lactose Intolerant?
All Caffe D'Vita products are made with
non-fat milk of less than 2%.
Are the products Kosher?
The Caffe D'Vita line of products is all kosher and is marked with
What does the D on the can stand for?
The word "dairy" or the letter "D" means that the package contains some form
of milk or dairy.
How long will the product last?
Store in a cool, dry place. The expiration date is stamped on the
can and is normally 1 year to 18 months away. They can used past this
date, but it may lose its flavor. It will not go bad.
How much will the shipping cost?
Our costs are determined by weight. Please remember, that
even small orders will be charged the minimum shipping price. It is
sometimes not much more expensive to ship several cans than it is to ship one
can. The rates rise incrementally based on the weight of the items you
And, it is cheaper to send your orders to a commercial
address than a residential address. They charge a minimum of $2.30 for a
residential delivery and also charge "fuel surcharges" (usually $2.20) when a house is outside
the city limits.
You have the choice of UPS or USPS Postal Shipping.
The shopping cart will list all the choices available to you and the costs.
You pick the shipping method you prefer.
$1.50 handling is charged on every order for the cost of boxes,
Can I order if I don't live in the 48
contiguous United States?
Yes. But, our charges do not include any duties, taxes,
brokerages fees, etc.
Can you tell me where a local seller is in my area?
NO. We do not keep a list of retail stores that carry this brand for public sale.
Many places buy from us at wholesale prices, but a lot serve cappuccino to their
customers, but don't sell it (such as bookstores, insurance companies, etc).
90% of stores that carry the Caffe
D'Vita brand only carry French Vanilla
or Mocha. Most do not carry the other flavors. We
cannot keep up with who sells what flavors to the public. So, we do not
keep a list of stores in any area of the country.
How long will it take for me to receive my order?
Orders usually go out within 24 hours of receiving them (M-F).
But, when stock is low, it can take up to 2 weeks to get to your door. We
strive to get every order out the door as quickly as we can. If you
provide us with an email address, we will send you the tracking number when your
order is shipped.
We ship orders everyday
Mon. – Fri @2:30 p.m.
All orders received by 11:00 a.m. ship same day at 2:30 p.m.
The remainder will
ship next day.
central location of Texas gives a distinct advantage to get
your orders to
we charge no taxes.
We will NOT sell your information to
anyone. It is for us to fulfill your orders. Periodically, we will
email a sales notice. But, you have the option of being removed from the
mail list and you will receive no more emails from us.
Why is my favorite flavor no longer available?
If it is decided that not enough cappuccino was being sold of
the discontinued flavors and that it was not cost effective to keep supplying
it. We are sorry, but this does happen.
Caffeine: The alkaloid chemical present
in both coffee and tea, that stimulates the nervous system. Caffeine is
addictive and there can be side-effects when too much is consumed.
beverage made with a shot of espresso and equal parts steamed and foamed milk.
The steamed milk is mixed with the espresso, but the foamed milk is sitting on
top. Overall ratio is 1/3 espresso, 1/3 steamed milk, 1/3 foamed milk.
Chai: A spiced tea drink. Chai is
usually made with black tea and cream, with spices such as ginger, cloves,
cinnamon or cardamom. Tea prepared this way is common in India.
Espresso: A form of coffee made by
drawing steam through ground coffee under pressure. Espresso is much richer and
more concentrated than standard drip coffee. It's used as a base for a variety
of popular drinks, such as cappuccinos and lattes.
Latte: A beverage
made with a shot of espresso in a cup of steamed milk. Overall ratio is 1/3
espresso, 2/3 steamed milk. Tastes sweeter than cappuccino.